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Privacy Policy For Your Account

vigorjaya Privacy Policy explains what we collect when you open an account, sign in through a mobile browser, browse Speed Baccarat or use DANA and QRIS at the…

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vigorjaya Privacy Policy For Your Account
HELP WITH PRIVACY

Get Clear Answers About Your Data

A direct support path helps you ask about the Privacy Policy without sending sensitive details through an unrelated channel. Contact our support route from the account area when a login check, wallet status or data request needs attention. Include the email or phone detail linked to your account, the relevant date and a short description; never send a password or one-time verification code. We can then locate the correct account record and explain the next step under this policy.

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Account privacy route

Open the support route from your signed-in account when you want to ask what personal data we hold or why an account check appeared. We use the account email or phone detail to match your request, so you do not need to send a password, wallet PIN or one-time code.

Payment record help

If a DANA, OVO, GoPay or QRIS reference appears incorrectly, send the receipt time and reference through support. We compare that detail with the cashier record and explain whether the issue concerns a pending match, an account identifier or a third-party wallet record.

Privacy request message

For a copy, correction or removal request, state the exact account detail involved and the result you want. We may ask for an account confirmation step before changing records, because privacy requests must not expose another person’s account or interrupt a valid security check.

DATA CONTROL POINTS

What We Do With Your Personal Data

The Privacy Policy is practical: it connects each data category to a reason we need it and a control you can use.

Account creation

When you open an account, we collect the details needed to create your profile and send account messages. A clear phone verification step helps us connect the sign-in attempt with the correct account before access is granted, including when you move from a mobile browser to desktop.

Security signals

We may record device type, browser details, approximate connection data and sign-in time to identify unusual access. These signals help us protect the account; they do not give us access to your private files, wallet PIN or unrelated activity on your device.

Cookie settings

Cookies can remember your session, language choice and page preferences so a return to the Privacy Policy or cashier does not start from zero. You can manage browser cookie controls, although blocking necessary cookies may require you to repeat a sign-in or verification step.

Payment matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments, we keep references that show whether a transaction was received and matched. We use those records to investigate a receipt question, not to collect your wallet password or store a private wallet credential.

Retention timing

We retain personal data while it supports account security, payment disputes, fraud checks or legal duties. When a record no longer has one of those purposes, we work to delete it or make it less directly identifiable, subject to applicable retention requirements.

Change requests

You can ask us to correct account details, explain a data use or provide an accessible copy through support. We may verify your identity before acting, and where local law permits, you can also ask about deletion or restriction when no continuing duty requires the record.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account, device and payment questions we expect you to ask before opening an account. They also explain how to reach us when a record needs correction or a wallet reference needs checking. If your situation is not covered, use the support path with the smallest amount of personal detail needed to locate your account.

It covers personal data connected with your account, sign-in, device access, cookies, payment references and support requests. It also explains why we retain selected records, how we protect them and how you can request access, correction or removal where local law permits.

We collect the account details you submit, such as contact information and login identifiers, plus phone verification results and security signals from the sign-in device. We use these details to create the account, confirm access and respond to account-related requests.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account transactions. We use the reference, amount, time and status to match a cashier event, while your wallet password remains outside our records.

Send a request through the support route from your account and identify the record you want copied or corrected. Include the linked email or phone detail and relevant date. We may complete an account confirmation step before releasing or changing personal data.

Cookies can retain your sign-in session and page choices, including your return to the Privacy Policy or cashier. Browser controls let you remove or block them, but necessary cookie changes may sign you out or require another phone verification step.

We keep records for as long as they support account security, payment matching, dispute handling or legal duties. After that purpose ends, we work toward deletion or reduced identification, subject to retention rules that may apply where local law permits.

You can send a deletion request through support, and we will assess it under the Privacy Policy and applicable law. Some records may need to remain for security, payment disputes or legal duties. We will explain the reason if complete removal is not available.

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